Order Elite by FIRGELLI Automations

Order Elite by FIRGELLI Automations

Turn complex follow-up orders into one clear workflow.

Order Elite saves staff time on RMAs, replacements, reships, add-on orders, and payment requests while keeping every follow-up connected to the original Shopify order.

Everything staff need after checkout, in one place.

Find the customer, understand the full order history, build the next order, choose shipping, collect payment when needed, and hand the completed order to fulfillment.

Save staff time

Replace repeated lookups, copied addresses, separate notes, and disconnected screens with one guided order workflow.

Find customers and orders quickly

Search Shopify customers or original orders and load the relevant contact, address, item, quantity, price, and shipping details.

Create linked follow-up orders

Build an RMA, replacement, reship, or add-on order with a searchable reference and history connected to the original transaction.

Search the Shopify catalog

Find products by name, SKU, or barcode, choose the exact variant, and load its current Shopify price for staff review.

Choose shipping with confidence

Load live eligible shipping choices for the selected items and destination, then apply an explained shipping credit or surcharge when needed.

Invoice before fulfillment

Email a Shopify payment request when money is due and hold the fulfillment handoff until Shopify records payment.

Carry useful customs details

Add an optional customer business tax identifier when it is needed for the order and downstream shipping workflow.

Keep the full order story

Record follow-up order numbers and lifecycle updates so staff can review the relationship from the original order.

Move completed work forward

Send paid and no-charge orders into the established fulfillment handoff without re-entering the order.

A clear three-step workflow.

Order Elite is designed to make recurring order operations familiar and reviewable for support and shipping teams.

1
Load

Find the customer or original order and confirm the information that will be reused.

2
Build

Select items, quantities, prices, shipping, internal notes, and any optional business tax identifier.

3
Save or invoice

Create a zero-dollar or paid order, or email a Shopify payment request when a balance remains.

Explore Order Elite.

Review the product features, integrations, pricing information, help resources, and policies in the complete Order Elite information centre.

Put Order Elite to work for your team.

For sales, product access, support, billing, privacy, security, or Shopify App Store questions, email apps@firgelliauto.com.